This Privacy Policy is effective as of October 29, 2026.
Thank you for downloading the SavviSound mobile application (the “Application”) and/or visiting the SavviSound website www.savvisound.com or the SavviTune official website www.savvitune.com (together, the “Site”).
SavviTune FZC, doing business as SavviSound ("we," "us," or “our”), the provider of the SavviSound mobile application and the Site, is the data controller of your Personal Information and is committed to protecting your privacy. For privacy requests, contact us at info@savvitune.com. This Privacy Policy (the “Policy”) explains how we may collect, use, disclose, and otherwise process the data that we gather related to your interaction with the Application and/or our Site, as well as the information you may submit when you register or create an account for the Application or contact us by email. This Policy also describes the choices that you have regarding our use of your data and your ability to access, correct, or delete your data. By using the Application or visiting our Site, you accept the terms of this Policy, and agree to the data collection, use, and sharing described in this Policy. We may seek your consent by other means, such as by asking you to click on a button or to change a setting. Where we do so, we will also offer you a way to revoke your consent.
In this Privacy Policy, “Personal Information” includes any information about an identifiable individual or any information that may reasonably be linked to an individual.
You may choose to provide your Personal Information when you use the Application, visit our Site, create an account, or contact us, such as information necessary to use certain features of the Application, or for the purpose of your inquiry.
We may collect the following personal information when you register or create an account for the Application or on our Site:
Contact Information, such as your name, address, phone number, and email address;
Payment Information, such as a credit card number and other billing information to process the payment; and
Account Information, such as the username and account profile information, which may include the contents of your communications with us.
Usage Information, such as how much you use our services and/or access our site.
When you use the Application or visit our Site, we may automatically collect certain information about your device, including:
As you browse our Site, we may also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, information about how you interact with the Site, and reporting you make on the site. This information helps us understand how you use the Site features and the content of the Site, in order to make improvements and tailor the content to your preferences. We may collect this information using the following technologies:
Cookies, that are data files placed on your device or computer and which may include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Log files, that track actions occurring on the Site, and may collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels, that are electronic files used to record information about how you browse and interact on the Site.
You can opt-out of cookies or prevent third-party websites from accessing our cookies through the privacy settings on your browser. However, opting-out of some cookies may disable some of our Site’s features, and may prevent us from providing you with the information and services you have requested.
We may use your Personal Information for the following purposes:
The EU General Data Protection Regulation (GDPR) Article 13(1)(c) requires we explain the Lawful Basis of the information we process. We process your account email and membership records to perform our contract with you. We process your payment records through Apple, Google, or Stripe to perform that contract. We process security and server logs in our legitimate interest of keeping the service safe. We process your wellness responses only with your explicit consent.
You may refuse to provide us with your Personal Information. However, some Personal Information is necessary to provide services, process orders for services and products, and communicate with you regarding your orders and inquiries. Our Site may include links to third-party websites as well as content and applications hosted and served by third-parties. When clicking on those links, those third-parties may collect your Personal Information. If you follow a link to a third-party website, please refer to the third-party’s privacy policy for information regarding the type of Personal Information it collects, and how it uses or discloses Personal Information, and for other information on its privacy practices.
We may share your Personal Information with:
Third-party providers, that help us operate our Site, including providers that offer services such as hosting, data analytics, event logging, information technology, digital and other marketing;
Third-party providers, that assist us in the fulfillment and delivery of your orders;
Third-party providers, that assist us in processing of your payments and fraud prevention; and
A buyer or a successor, in the event of a merger, restructuring, or other sale or transfer of some or all of our assets.
We take reasonable steps to only use third-party providers that ensure a comparable level of protection for your Personal Information and that are under legal and contractual obligations to adhere to applicable privacy and data protection legislation, to safeguard Personal Information in accordance with the sensitivity of the information, and to only use the Personal Information provided to them for the purposes in which it was disclosed.
We may also share your Personal Information where required to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law, or when we believe disclosure is necessary or appropriate to protect the rights, property, or safety of SavviTune FZC, our customers, or others.
We use reasonable and appropriate security measures designed to help secure your Personal Information against unauthorized use, loss, access, modification, destruction, or disclosure while it is in our custody or under our control. These measures include physical, organizational, and technological measures that are proportionate to the quantity and sensitivity of the Personal Information. Physical measures include secure work areas, and technological measures include encryption, firewalls, anti-virus, and system security monitoring. Organizational measures include the use of access controls to restrict access to Personal Information on a “need to know” basis for our employees, contractors, and agents.
The Personal Information we collect is stored on your device and can be transferred and processed on servers located in the cloud. Information stored in a foreign jurisdiction may be subject to the laws of general application in the foreign jurisdiction, including lawful access. If we transfer your Personal Information outside of your jurisdiction, we will take steps to ensure your information is adequately protected in accordance with applicable privacy and data protection laws. Transfers of your data from the European Union to Stripe, DigitalOcean, RevenueCat, Resend, and Circle are protected by the Standard Contractual Clauses in each provider’s Data Processing Agreement; you may request a copy by emailing info@savvitune.com.
The time periods for which we retain your Personal Information depend on the purposes for which we collected it. We routinely destroy Personal Information that is no longer required for the purpose for which it was collected, including for the purposes of processing the service ordered, or meeting any legal or reporting requirements. Your account data is deleted when you request deletion; see the Delete Account Data section below. Billing records are kept for the period that tax and accounting law requires, then deleted. Messages you send us are kept with our business records for as long as the law requires or allows, then deleted. Encrypted backup copies are kept under our control and deleted within 30 days of an account deletion.
SavviTune FZC takes reasonable steps to ensure that the Personal Information in our custody is accurate and up-to-date for the purposes for which the information was collected.
We do not collect biometric information. The Application and the Site do not collect fingerprints, facial images, voiceprints, genetic data, or any other biological characteristic used to identify you.
Share your Tune-Up use, Hydration, and percent changes with SavviSound to see how these correlate for our members over time. Combined numerical results of all member results may appear on the website. Your results are private to you. Our analysts see your results via a code; they never see your name or your email address associated with your results. SavviSound keeps a list that matches codes to accounts to check a result that looks wrong or to remove or delete data per your request. Every use of that code is recorded. Your written Reflections stay private to you alone unless you choose to share a particular Reflection with SavviSound. Each Reflection carries its own toggle, 'Share this Reflection with SavviSound'. The toggle located where you write the Reflection. The toggle is off unless you turn it on. Any Reflection you share is read by our analysts under a code; the analyst never sees your name or your email address with your Reflection. A Reflection you do not share is not sent to SavviSound and is never read. A shared Reflection is removed when you delete your account data; see the Delete Account Data section below. If you also turn on 'You may use this Reflection as a testimonial', we may consider that Reflection for a testimonial; before any testimonial is published, we email you the exact way your testimonial would be displayed, shortened or with medical terms removed where needed, and nothing is published until you reply yes. Sharing under this program begins only after you opt in through a clear choice in the Application. The choice appears on the Progress page, under the button 'Share My Numbers'; it can be modified at anytime there or in the Application Settings Preferences card row: 'Share My Numbers.' Sharing is off by default, unless you toggle it on. You can withdraw your opt-in at any time on the Progress page or in the Application Settings Preferences card row: 'Share My Numbers.' Withdrawal stops new sharing. Results you already shared stay in the shared set unless you ask us to remove them at info@savvitune.com. If you do not opt in, your use of the Application does not change.
Our Community Chat feature is provided by Circle, a third-party community platform. Member names and email addresses are stored on Circle’s cloud servers on every service tier. We disclose the following data to Circle for one purpose, signing you in to Community Chat: your email address and your display name, and your profile photo if we send it. Circle’s own privacy policy is available at https://circle.so/privacy.
Purchases and subscriptions are processed through RevenueCat, a third-party service. We disclose the following data to RevenueCat for one purpose, managing your purchases and subscription status: a random app user identifier, your purchase receipts, your device type, and your Internet Protocol (IP) address. RevenueCat’s own privacy policy is available at https://www.revenuecat.com/privacy.
Email from the Application is delivered through Resend, a third-party email service. We disclose the following data to Resend for one purpose, delivering email to you: your email address, your first name, and the contents of that message. Resend's own privacy policy is available at https://resend.com/legal/privacy-policy.
The Application runs on servers provided by DigitalOcean, a third-party hosting company. We disclose the following data to DigitalOcean for one purpose, running the Application and our Site: your account and the data described in this Policy. Your data is stored on DigitalOcean's servers in the United States. DigitalOcean's own privacy policy is available at https://www.digitalocean.com/legal/privacy-policy.
Our Site runs on servers provided by Namecheap, a third-party hosting company. When you visit our Site, Namecheap's servers receive the data described in this Policy's log files paragraph, including your IP address. Namecheap's own privacy policy is available at https://www.namecheap.com/legal/general/privacy-policy/.
Email you send to info@savvitune.com is received and stored by Proton, a third-party email service. Proton's own privacy policy is available at https://proton.me/legal/privacy. Email you send to a savvisound.com address is received and stored by Private Email, Namecheap's email service, under the Namecheap privacy policy above. Each message carries your email address, your name if you include it, and the contents of that message.
Purchases made in the Application on an Apple device are processed by Apple, a third-party company. Apple collects your payment method and your billing details directly from you. We disclose no data to Apple. Apple's own privacy policy is available at https://www.apple.com/legal/privacy/en-ww/.
Purchases made in the Application on an Android device are processed by Google, a third-party company. Google collects your payment method and your billing details directly from you. We disclose no data to Google. Google's own privacy policy is available at https://policies.google.com/privacy.
Purchases made on our Site are processed through Stripe, a third-party payment company. Stripe collects your payment method and your billing details directly from you. We disclose the following data to Stripe for one purpose, taking payment: your name and your email address. Stripe's own privacy policy is available at https://stripe.com/privacy.
You can delete your account and its data with the Delete Account Data button in the Application Settings or at savvisound.com/delete-account. Both send us a deletion request from the email address registered to your account. We confirm receipt by email and confirm again when deletion completes. Deletion removes your name, your username, your email address, your password credentials, and all other personal data linked to your account. Deletion cannot be undone. Records we must keep to meet legal or reporting requirements, such as billing records, are retained as described above. Deleting your account data does not cancel your membership; cancel your membership subscription through the App Store or Google Play. If you bought your membership on savvisound.com, cancel it in the app: Settings, Cancel Membership. The Cancel Membership button in the Application will take you to the App Store if applicable.
Depending where you reside, you may have one or more of the following rights relating to your Personal Information. Some of these rights will be subject to specific requirements or limitations under applicable law. Available rights may include:
Right to opt-out: You may “opt-out” or withdraw your consent at any time to the collection, use, disclosure or any other form of processing of your Personal Information.
Rights of access, correction, and erasure: You may request access to and obtain a copy of any of your Personal Information that we hold, to request the correction of any inaccurate, outdated, or incomplete information related to you or to request the deletion of your Personal Information under certain circumstances. You also have the right to know the types of Personal Information being collected, whether your Personal Information is being sold or shared, and to whom it is being sold or shared.
Data portability: You may request to receive all Personal Information that we hold in a structured, commonly used, and machine-readable format. You may also require that we share this information to another entity, where this is technically feasible.
Right to objection or restriction of processing: You may object to or restrict our processing of your Personal Information under specific circumstances. Where your Personal Information is subject to restriction we will only process it with your consent or for the establishment, exercise, or defense of legal claims. You may also have the right to opt-out of the sale of Personal Information to third-parties. You may also have the right to object to processing (including profiling) where we are relying upon legitimate interests to process Personal Information.
Right to object to direct marketing (including profiling): You may have the right to object to our use of your Personal Information (including profiling) for direct marketing purposes.
Right to equal service and price: You have the right to be free from discrimination, for instance, being charged a different price or providing a different quality of goods or services to you for exercising your rights.
If you wish to exercise any of these rights, please contact us by sending an email to info@savvitune.com. If we cannot accommodate a request, we will provide you with a justification.
We do not knowingly collect Personal Information from children under the age of 16. None of our services are intended for use by children under the age of 16. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us and we will respond.
If you are a California resident, please see our California Resident Privacy Notice, below.
EU/EEA & UK GDPR Representatives (Article 27)
If you are located in the EU or UK and have questions or concerns regarding your personal data, you may contact our appointed GDPR representative:
EU Representative:
Euverify Limited (Ireland)
Unit 3D North Point House
North Point Business Park
New Mallow Road
Cork
T23 AT2P
Ireland
Email: gdpr@euverify.com
UK Representative:
Euverify Ltd (UK)
3rd Floor
86-90 Paul Street
London
EC2A 4NE
United Kingdom
Email: gdpr@euverify.com
To submit a Data Subject Access Request (DSAR), data deletion request, or any other GDPR-related inquiry, please use our secure portal at:
https://gdpr.euverify.com/verify/70f9f540-44e1-4cef-87f6-9ffa061abf9e
This link allows you to verify our appointed representative and submit GDPR requests directly. Requests submitted through this portal are logged and tracked to ensure timely response and compliance.
If you have any questions or comments about this Privacy Policy, or regarding your Personal Information, the ways in which we collect and use your Personal Information, or your choices and rights regarding such use, please contact us by email at info@savvitune.com. For privacy requests, email info@savvitune.com. If after you have contacted us you are still not satisfied, you have the right to file a complaint with your local privacy authority.
We may make changes to this Privacy Policy to reflect our current use and treatment of your Personal Information. If we change the way we handle your Personal Information, we will update this Privacy Policy and notify you or seek your consent as and when appropriate.
This Privacy Notice for California Residents supplements the information contained in SavviTune FZC’s Privacy Policy and applies solely to those using the SavviSound mobile application (the “Application”) or that visit the SavviSound website https://www.savvisound.com (the “Site”) who reside in the State of California (“you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), and any terms defined in the CCPA have the same meaning when used in this Notice.
If you exercise any of the rights afforded to you by the CCPA, we will continue to treat you fairly.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Personal Information does not include:
In particular, we have collected the following categories of Personal Information from users of the Application and visitors to our Site within the last twelve (12) months:
Identifiers, such as your name, address, phone number, email address, or other similar identifiers.
Disclosed to trusted service providers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)), such as contact information and payment information. Some personal information included in this category may overlap with other categories.
Disclosed to trusted service providers.
Protected classification characteristics under California or federal law, such as your age, race, color, ancestry, national origin, citizenship, sexual orientation, or other similar protected information.
Commercial information, such as records of personal property, products or services purchased, or other consuming histories or tendencies.
Not disclosed.
Biometric information, such as genetic, physiological, behavioral, and biological characteristics, facial images, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints.
Internet or other similar network activity, such as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Not disclosed.
Geolocation data, such as physical location or movements.
Sensory data, such as audio, electronic, visual, thermal, olfactory, or similar information.
Not disclosed.
Professional or employment-related information. Such as current or past job history or performance evaluations.
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)), such as educational history or degree (for applicants).
Inferences drawn from other personal information, such as predictions about your interests and preferences.
We use your information in accordance with the Section “How we may use your Personal Information” in our Privacy Policy.
We will not collect additional categories of Personal Information or use the Personal Information that we collect for materially different, unrelated, or incompatible purposes without providing you notice.
We may disclose your Personal Information to a third-party for a business purpose. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract. Please see above for the disclosures we have made in the preceding twelve (12) months for a business purpose.
In the preceding twelve (12) months, SavviTune FZC has not sold Personal Information.
The CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request the deletion of Personal Information we have collected from you, subject to certain exceptions.
You have the right to request the deletion of Personal Information we have collected about you to third parties now or in the future.
You have the right not to receive discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process Personal Information, we may no longer be able to provide you our products and services or engage with you in the same manner.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to info@savvitune.com.
We reserve the right to amend this Privacy Notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Site following the posting of changes constitutes your acceptance of such changes.
If you have any questions or comments about this notice, the ways in which we collect and use your information described here and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: